Skip to content

Why we built this

There are a great many places to read about your symptoms and very few to ask a doctor about them, at a reasonable hour, for a price you know before you start. We built the second thing.

Start a call

Next available: Appointments this week

The doctors are the whole point

RealDoc puts you in front of a named doctor, at a time you pick, for one fixed price.

Every doctor here is registered with the Medical Council of Thailand, and we publish the registration number alongside the name, the speciality and the years in practice. You can look it up. That is not a flourish — it is the one claim the whole service rests on, and the reason this page shows faces and names rather than a stock photograph of a stethoscope.

  • Dr. Matinun Arpornsuwan

    Dr. Matinun
    Arpornsuwan

    General practice

    In practice
    12 years
    Medical Council of Thailand
    47905
  • Dr. Suparudeewan Thongchan

    Dr. Suparudeewan
    Thongchan

    OB-GYN, Women's health

    In practice
    10 years
    Medical Council of Thailand
    53285
  • napat-srimusikapo.jpg

    Dr. Napat
    Srimusikapo

    OB-GYN, Sexual health

    In practice
    7 years
    Medical Council of Thailand
    63421
  • Dr. Supawongduan Thongchan

    Dr. Supawongduan
    Thongchan

    General practice

    In practice
    10+ years

What a call can actually do

  • In Thailand

    Full care

    Talk to a doctor, and get treated.

    • A video call with a licensed doctor, at a time you pick
    • A written summary afterwards
    • A prescription, at the doctor's discretion
    • Medicine delivered to your door in Bangkok and many other areas, paid for separately
    • A medical certificate for your employer, if you need one
  • Everywhere else

    Consultation

    Talk to a doctor, and know what to do next.

    • A video call with a licensed doctor, at a time you pick
    • An opinion on whether this needs care today, and what kind
    • Your questions about a symptom, a diagnosis or a test result answered
    • A written summary to take to a doctor or pharmacy where you are

What this is not

A fifteen-minute video call is not the right answer to everything, and we would rather say so here than have you find out after paying.

  • It is not for emergencies. If something is severe or getting worse quickly, stop reading and call your local emergency number.

  • It is not a replacement for your own doctor, who has your history and can examine you.

  • It cannot produce a prescription everywhere. A licence stops at a border, so what the call can do depends on where you are. That is set out above rather than hidden in the terms.

What it is good for is the hour when you are worried, your own surgery is shut, and the alternative is a search engine.

Who runs the website, and who treats you

RealDoc is operated by Bamboo Medical Services Co., Ltd. of Chiang Mai, Thailand. The company runs this website, takes the booking and handles the payment. It does not provide medical care.

The consultation itself is provided through D&D Clinic, a clinic licensed in Thailand and permitted to provide telemedicine, by doctors registered with the Thai Medical Council. They are responsible for the advice they give you and for anything they prescribe. We think that distinction is worth stating plainly rather than burying, because it tells you who is accountable for what. The formal wording is in the medical disclaimer and the terms.

Rather ask a doctor than read about us?

Talk to a doctor

Next available: Appointments this week

Next available: Appointments this week